new video loaded: How OpenAI changes sent some users into a spiral
OpenAI has tweaked ChatGPT settings, which we’ve reported has left some users in the lurch. Kashmir Hill, which reports on technology and privacy, describes what the company has done with disturbing reports from users.
By Kashmir Hill, Alexandra Ostasiewicz, Melanie Bencosme, Joey Sendaydiego and James Surdam
November 23, 2025
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