Swiggy user recently documented her escape from fraud of delivery partner. She explained how the delivery agent attempted fraud by lying online companies for ordering and delivering food.
When he talked about the events, the redditor who claimed to be “Loyal Swiggy user,” he said, “I ordered from Taco Bell and the restaurant called and said that the delivery person refused to pick up the order.
Assuming the Swiggy command has been canceled or a new rider would be appointed when the initial delivery person refused to deliver the package, the Swiggy user was surprised to receive the notification about 1.5 hours later. The announcement stated, “The rider” arrived at the door “.”
The event string shocked Swiggy even more when the rider called and asked for OTP without adding anything. Swiggy user, who was frightened by the request, refused to comply. At the same time, the courier person claimed that he could not pick up the order and “swiggy needs OTP to assign a new rider.”
The user suspects that he suspects offenses, said: “Customers usually do not participate in the assignment of the rider. I told him to deliver first, then obtained OTP. He hung up.” After addressing Swiggy’s support, however, 2 hours later, the user found that the delivery agent lied to Swiggy and claimed that he had an accident and was spoiled on his way.
When she closed her unpleasant experience, she said, “I’m so used to putting OTP on the phone for packages (Bluedart, Xpressbees, etc.) When I work from the office that I almost gave it this time.”
Social Media’s reaction: “You’ve been smart that you didn’t give OTP”
This post has triggered discussions online as one user said: “Yeah, in any system there are always some bad actors. You were smart to give OTP not by phone.”
Another user described in detail his experience: “The same happened to me once. The guy said he was unable to see the address on the map and needs OTP.
The third user wrote: “We may know where OTP comes from looking at the name and text message around the OTP number …. So I have the questions that they have duplicated the swiggy and OTP text to access what they wanted? …. How can they edit it in the system.”
The fourth comment read: “You didn’t get food for more than 2 hours. Honestly swiggy shud doubled ur order and returned, immediately returned the whole AMT?”
(Tagstotranslate) swiggy user
