Is DoorDash down? Food delivery platform shares latest update after widespread outage in US | Today’s news
Food delivery platform DoorDash appeared to be back online on Tuesday after tens of thousands of users reported problems accessing the service earlier in the day.
According to an outage tracking website Down detectorreports of problems with the platform were mounting throughout the morning hours, affecting users in several major US cities.
Over 36,000 recorded reports
At its peak, DoorDash received more than 36,000 user-reported outage complaints around 10:20 a.m. ET on June 16, according to data from Downdetector, which monitors service disruptions in real time.
The outage came in the late morning hours, just before the lunch rush, when many customers rely on the platform for food delivery.
Read also | FIFA clears air on VAR controversy during World Cup match between Qatar and Switzerland
Reports on Downdetector indicated that users were having trouble accessing various parts of the service, prompting a spike in complaints within a short period of time.
The company says the issue has been resolved
DoorDash announced that the issue has been resolved.
In a post on X, the company wrote:
“Hi, how are you…”
“We have resolved the issue and are working hard to fix all affected Dashers and orders as soon as possible. We are SO sorry.”
DoorDash also advised users who continued to experience issues or had concerns related to orders affected by the outage to contact their customer service team.
Several major cities reported problems
Most of the outage reports came from some of the largest metropolitan areas in the United States.
According to Downdetector, users in New York, Chicago, Detroit, Dallas and Los Angeles were among those most affected during the breach.
Read also | Woman asks about paid darshan in temple, weighs internet
The recovery of the platform by midday appears to have significantly reduced the volume of complaints.
Outage during busy delivery hours
The outage occurred at a critical time for the food delivery service, when many customers were preparing to order lunch.
While the company did not immediately provide details on the cause of the outage, it acknowledged that both Dashers and customer orders may have been affected, and said efforts are underway to resolve any remaining issues.
DoorDash did not say how many orders were affected during the temporary outage.
Read also | DoorDash projects positive Q3 core profit as online ordering remains resilient
Users turn to social media for updates
As reports of service issues mounted, many users took to social media platforms to check if others were experiencing similar issues.
Downdetector’s outage tracking also saw an increase in activity as customers searched for information on the platform’s health.
By late morning, however, DoorDash confirmed that normal operations had resumed and that teams were working to ensure affected orders and delivery partners received the support they needed.
For users wondering if DoorDash was down, it appears the answer is yes — but only temporarily. The company says the issue has now been resolved and the food delivery platform is back online after a brief but widely reported outage.