AND LinkedIn A post about the harassment of Uber driver in Delhi has raised outrage online and has again raised questions about the safety of passengers in taxis -based taxis.
The post shared by Ishit Singh, a technological consultant in EY, describes in detail the tormenting incident that her parents faced with the intercity ride on Uber from Delhi to Haryana early on Sunday morning.
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According to Singh, the driver launched a ride at 7:30, ended it in several steps and demanded fare £300. When her parents protested, the driver reportedly behaved with his mother, refused to move by car until they paid, and was reportedly intoxicated.
Accusations in a viral post
In her post, Singh claimed: The driver falsely claimed that instead of picking up was incorrect and ended the trip to 10 meters, charged £300.
Reportedly he behaved with his mother and refused to drive until the payment was made.
Singh wrote that the driver “conjured alcohol” and created a public inconvenience.
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Her father, a former army officer and mother, an officer of the central retirement government, were “harassed and humiliated”.
Despite turning Uber’s 24/7 line help more than 50 times, Singh said she got only “unnecessary IVR”.
Finally, she had to call 112 (police in Delhi) and report details of the driver and vehicle.
Singh stressed that it is not money, but women’s safety, respect for seniors and responsibility for Uber support.
Her contribution, which became a viral on LinkedIn, directly described Prabhjeet Singh, President of Uber India and South Asia, and asked whether such harassment and intoxicated proceedings reflect Uber’s standard operating model.
Uber India replies
Prabhjeet Singh responded to the post and commented, “We are sorry to hear Ishit Singh about this experience.
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Security concerns will appear
This incident ruled concerns about the security of personal persons in a prosperous driving industry. Several users in the comment section reflected similar experience and demanded stricter regulations, driver responsibility and stronger customer support support mechanisms.
The user wrote: “This is a great pity! Can’t believe Uber for me and my closed from now on.”
Another user wrote: “Security should never be endangered – hoping Uber in this incident is acting quickly and firm.”
The third user wrote: “Big shame Uber! Security should never be endangered, AI When someone has to make a complaint, IVR seems to be the opportunity to stop the customer to address the company for any help … which seems to Uber does not want to listen to his customers!”
Meanwhile, Singh also called on the traffic police in Delhi to take strict measures against drivers for poor behavior with older citizens, management under the influence and creation of public inconvenience.
(Tagstotranslate) Uber driver harassment
