The shocking meeting of a woman Bengalur with the Rapido Auto-Rickshaw driver has become viral and increases new concerns about the safety of riders on applications based on applications. A woman, Janhavi Khatiyas, a model and a fashion designer, posted a video on Instagram that showed that she would confront the driver after reportedly caught him and tried to steal from her purse.
According to her detailed post, there was an incident during a recent ride when she noticed that the driver repeatedly watched it with a rear -view mirror, causing it unpleasant. He sent a message to warn them and mentioned that her phone was running low on the battery.
Then she asked the driver to let her fare before finishing the ride, quoting the problem of the battery of her phone- the request he accepted. But soon the driver allegedly took the phone under the pretext that he helped her charge. “That’s something I regret now,” she wrote.
Khatiyas also mentioned the inappropriate religious remark of the driver during the journey. The situation escalated when she got off briefly to buy coffee powder. When he returns, she claims that she found that the driver was trying to avert the purse. “He was caught in red. My money was stuck in a zipper and tried to pull it out,” she said, adding she didn’t realize she was behind him.
In the video, the driver shows how different excuses – including blaming a random passers -by – can be seen before it publicly confronted it and recorded a moment. Later she recorded the video and shared details of the online vehicle.
Since then, the video has gained traction on social media and drew sharp reactions from users’ safety. In response to the contribution, Rapido issued a public apology on Instagram:
“Hi Janhavi, we sincerely apologize on behalf of the captain. This is not the kind of experience we are trying to provide. We take customers’ security seriously and follow the zero tolerance policy for such behavior. Please let us investigate.”
The company also said that it tried to contact it, but did not receive the answer.
KSHATRIYAS has closed its contribution by emphasizing wider concerns: “It’s not just about money. It’s about trust, security and dignity. I save what could happen if I didn’t return in time.”
(Tagstotranslate) Rapido
