WhatsApp Web, the desktop client for META instant messaging app, is developing a new feature that quickly connects with support teams based on claims from the feature tracker. The new option is said to be called “Chat Us” and can be found in help Part of WhatsApp’s desktop version and plans to be released in a future version of the app. It is worth noting that popular messaging platforms are reportedly developing a feature that enables Android users to get answers to queries using artificial intelligence (AI).
Quickly support WhatsApp
According to the feature tracker Wabetainfo, testers will be able to access the new “Chat Us” option on WhatsApp Web Client Version 2.3000.1019086198 (or newer). After launch, it can be help Instant messaging application part, replacing existing ones Contact Us Options.
As the name implies, Chat with us Will allow users to quickly contact WhatsApp support. Feature tracker claims that when users interact with this option, they will receive notifications about WhatsApp support and will be back to them soon. The initial response is expected to be generated using AI or automation, but the option to improve queries and connect with human representatives will be provided to users.
It is presumably the arrival of this feature is to improve the existing WhatsApp support process, which currently requires users to fill in some details and pass FAQs before patching it to the official support team.
Wabetainfo reported Chat with us The option is still in development and cannot even be used with the Beta tester for WhatsApp Web.
AI-generated responses
In October, Android’s WhatsApp is reportedly developing a new feature that provides users with responses to the AI-generated query. Wabetainfo found in WhatsApp’s Android App version 2.23.23.8 that it is said to provide a response using “Meta’s Secure AI Service”. The feature is still under development and is presumably intended to improve user interaction and minimize support time.
