Uber said that Uber did not set ride prices based on the user’s phone model after Indian government agencies claimed that the ride giant and its domestic rival Ola used differential prices for Android and Apple phones.
India’s Consumer Affairs Minister Pralhad Joshi said on Thursday that the Central Consumer Protection Agency (CCPA) has sent companies a notice regarding alleged price differences or “differential pricing.”
“We did not set prices based on the rider’s phone manufacturers. We look forward to working with the Central Consumer Protection Agency to clear any misunderstandings,” an Uber spokesperson told Reuters.
There are several reports of complaints from local media and users on social media, and iPhone users are more expensive for the same ride than using phones running on Android operating systems.
Josh said he will direct CCPA to also look at differential pricing strategies used by other departments, including food delivery and online ticketing portals.
Ola, Google and Apple did not respond to Reuters’ request for comment.
Uber has been in a fierce battle with SoftBank-backed Ola, rival Rapido, and India’s all-electric ride-hailing app Blusmart, one of the company’s largest markets outside the U.S. and Canada.
Joshi, known last month as a differential pricing called “unfair trade practice,” is a “blatant disregard” of consumer rights.
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(This story has not been edited by Tech Word News’s staff and is automatically generated from the joint feed.)
