The comedian Das has taken X (formerly Twitter) to criticize Air India after unsatisfactory travel experience with his injured wife.
The faithful airlines customer, Das virus, said he was deeply angry about sharing his experience. He mentioned that he and his wife, who had a broken leg, had a preserved Air India Panaam service and a wheelchair for their flight to Delhi.
In spite of the payment £50,000 on the seat, faced several problems on board: a broken table, a broken leg and a seat that would be fully straightened. However, the aircraft was described as “newly reconstructed”.
The flight was delayed by two hours. On arrival in Delhi, they were shocked when they found instead of aerobridge or correct help instead of aerobridge.
Das wrote that the on -board conductor looked confused when he asked for help for his wife. The ground employee reportedly shrugged and ignored him when he was asked for help.
His wife, despite her injury, had to climb down the steppe. After reaching the terminal, the promised service for wheelchair users lacked and employees looked helpless.
The DAS virus had to find the wheelchair itself and push his wife through the luggage and the parking space.
The DAS virus ended the post in its signature sarcastic style. Air India reported that one of their wheelchairs was now left on the second floor of the parking space at the airport in Delhi. He suggested that they would come and collect it.
His post has become a viral and many social media users expresses similar frustrations with the airline. Air India has published a standardized answer: “Dear, Mr. Das, we understand and empathize with experience. Share the details of reservation through DM to look at it at priority.”
“AI816. Get a Broko Broka,” Das replied to which the airline replied: “We get it checked by a priority. Please let us some time.”
Netizens slams Air India further
“Thousands of similar complaints have already happened. No regrets. No intention to recover. But now that this bahuba complaints. I hope they try to please and try (at least try) the problem,” came from one social media user.
One user joked: “Air India is Jaane with Acha Hai Aadmi Paidal Chala Jay (it is better to walk than travel with Air India).
“Air India does not care about accessibility for people in need. I was forced to wait 25 minutes with my 1.5 -year -old daughter at the aircraft gate, because uninformed staff was not clear about the rules of carrying a folding stroller on the plane,” another user said.
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