Reddit has recently shared their unsatisfactory experience with Creme Castle. Their mother’s birthday party changed in the moment of meme.
The user has paid £400 for 300 g chocolate truffle Bento cake. The birthday cake, placed via swiggs, asked for a “mummy” report written in icing.
However, the bakery did not understand and wrote “Mummy … text with icing …” directly on the cake.
When the customer contacted the brand at WhatsApp, the customer service reportedly does not offer any help. He simply said that a replacement or change was not possible.
Despite the user who requires responsibility and evokes a destroyed celebration, CREME Castle reportedly refused to solve the problem. Slip, cake and chats were reduced underreddit “R/Sharktankindia”. Here’s the reason.
CREME Castle was introduced at Shark Tank India Season 3, Episode 35. The Bakery, operated by Pranjay Mittal and Veena Mittal of Noida, is known for adapted cakes supplied within two hours.
The company offers cakes, pastries of cottage cheese cakes and more. The company claimed to offer 40% lower prices than other brands.
“No bakery in the world has more designs and tastes of profiles than Creme Castle,” Pranjay Mittal said in the Shark India episode.
It has many stores in Delhi NCR. Before appearing at the exhibition, more than 5 customers have served, he said.
The company asked the company £60 lakh for 1.5% of their own capital, valuation of their brand to £40 crore. After the discussions invested Cardek’s Amit Jain £60 Lakh for 2.5% of its own capital.
Livemint approached the company and waits for a formal statement. Meanwhile, the company dedicated to the company said the company has already settled a dispute with the customer.
The reaction of social media
Some social media users have shared similar Reddit thread experience. One of them criticized the bakery and claimed that their family suffered from food poisoning after a meal of the fruit cake.
“He complained, but zero matches. No responsibility,” the user wrote.
However, some users thought it was no problem to ask for a refund.
“Frankly, everything you had to do was to remove the chocolate disk on which it was written. Why to do such a stir? And I agree that it was very strange that you asked for a refund,” one user said.
OP replied, “I did not request a refund. I asked for a replacement or at least solved the problem. They refused to work together at all, which was frustrating.”
(Tagstotranslate) Birthday cake
