New Delhi: Income Tax Department, armed with a heavy dose of technology, plans to intensify its “nudging” -Bez involvement with individuals and businesses-for taxation and prepares its systems and field office to respond more efficiently to tax complaints and inform two people.
The aim is to take advantage of data and technology that will make observance of taxes more voluntary, impersonal and automated, strategy that the department has been tested in the last few years, said one of these two people.
In accordance with this, the tax authority will increase its interaction with taxpayers via E -mail and text messages.
“Increasing the information led to voluntary observance of taxes and ensuring greater sensitivity of the ministry officials is a priority for this year. We are already using this approach to filming in e-civil transactions and updating tax returns. It will be expanded,” said the person who spoke about the condition that it is not appointed.
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As part of the e-study scheme, the Ministry will report missing information or inaccurate data in people’s tax returns on the basis of information received by the Office from the extensive third-party reporting fund, such as banks, financial market players and partial registrary of assets.
The device for updating the tax return within two years of the year in which they were filed allows the evaluators to get in the updated income tax return to clean their previously unmotal or insufficiently announced income.
This step to double this effort comes after strong direct tax revenues buzzing technologically led by the tax administration allowed the government to reduce the income tax rate and this year’s rejigctions for the middle class, at the cost of the Treasury £1 trillion of this fiscal.
It is expected that the expansion of non -intensive and data will be helped by the separation in further expansion and deepening of the tax base. The tax relief was possible due to the robust buoyancy of direct taxes that has been seen in the last few years.
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In three years after the fiscal year 2022 (FY22), which recorded a sharp post-pandemic reflection in tax revenues, was the collection of direct tax income-especially the collection of income from personal income-income.
In FY23 it increased by 20%, more than 25% in FY24, more than 20% in FY25, and despite the reduction of the tax rate on this year, in the current financial year is expected by more than 14%.
Experts said that designing technologically and artificial intelligence is a key element of a set of tax department tools.
Extension of technological, artificial intelligence and data support that supports access to personalized, transparent e-mails, and SMS on unmistakable transactions or taxpayers’ errors, can support more voluntary compliance, said AMIT Maleshwari, AKM Global Tax Partner.
“This communication should be clear and educational and offered gradual instructions and preliminary instructions to minimize receiving the submission announcement. Parally, robust digital infrastructure with strong cyber security and user -friendly electronic support with functions such as chat in real time.
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“To ensure sensitivity, the ministry should order time -bound complaints and clear escalating paths. The collection of feedback through surveys and evaluation after interaction can lead to constant improvement,” Maleshwari added.
The department has been investing in technology in recent years. Data available from the Ministry of Finance showed that the Ministry has invested £3 530 crore on “information, computer and telecommunications” since 2020.
(Tagstotranslate) income tax
