The Center has made LPG Aadhaar biometric verification mandatory for customers as part of the ongoing initiative to verify genuine users.
The directive comes at a time when India is facing a shortage of LPG cylinders due to the war in West Asia, even forcing some restaurants and eateries to open temporarily. The war in the Middle East also gave rise to the hoarding and black marketing of LPG cylinders.
Commercial LPG supplies have been severely curtailed, limited to just 20 percent of the average monthly consumption for businesses, as the government prioritizes domestic cooking gas due to significant supply chain disruptions caused by the ongoing conflict in West Asia.
However, the Ministry of Petroleum and Natural Gas clarified in an X post on Tuesday that LPG Aadhaar Biometric Verification (eKYC) is required only for “unverified LPG customers” and not for all customers.
“If you are not a PMUY customer and have done so before, you do not need to do so again,” the ministry said.
“Some reports are circulating on the issue of biometric aadhaar authentication for LPG consumers,” the ministry noted, adding that “IT IS NOT A FRESH DIRECTION”.
The ministry said the latest eKYC directive was part of the government’s ongoing efforts to encourage more LPG consumers to complete biometric Aadhaar verification.
They noted that the eKYC requirement applies to LPG consumers who have not yet done eKYC.
The ministry also emphasized that PMUY (Pradhan Mantri Ujjwala Yojana) customers need to update their KYC only once in a financial year, “that too only to get targeted DBT subsidies after 7 recharges i.e. 8th and 9th recharge”.
The center has made the eKYC process easy and can be done sitting at home, free of cost. Here’s how you can fill your KYC LPG gas cylinder online:
Step by step guide to complete LPG gas cylinder KYC online
- Download LPG gas cylinder provider app (eg IndianOil One for Indane, Hello BPCL for Bharat Gas or HP Pay for HP Gas)
- Install the Aadhaar FaceRD app.
- Register or login using your registered mobile number.
- Select “Aadhaar eKYC” from the home screen.
- The app prompts you to take a live photo.
- Once the face scan is successful, your eKYC request is submitted.
eKYC is usually approved within 24-48 hours.
- Visit the My LPG official website.
- Choose your gas provider – Indane, Bharat or HP.
- Log in to your account and look for “Check e-KYC” status or “Aadhaar Authentication” link.
- Proceed with OTP or biometric authentication.
Why is LPG gas cylinder KYC important?
LPG cylinder KYC helps to verify genuine users and avoid misuse of subsidies.
LPG “eKYC ensures transparency, establishes clear eligibility, removes consumer ghosts and discourages misuse of LPG,” the ministry said.
LPG prices for the city
The following retail rates of 14.2 kg LPG are currently active in major cities across India
