The Delhi airport suffered a technical glitch on Friday that delayed over three hundred flights, stranded thousands of passengers at the terminals and caused massive chaos.
Flight operators scrambled to find a solution as the effects of the glitch piled up and spilled over into flight delays at other airports.
One of the busiest airports in the country, Delhi Airport handles thousands of passengers every day.
But what caused the technical glitch at the Delhi airport? How many flights are delayed? What do the airlines say? Here you will find answers to all frequently asked questions regarding flight delay at Delhi airport due to technical fault.
What happened at Delhi airport?
There were several flight delays at the Delhi airport today following a technical glitch. Nearly 300 flights were delayed, leaving hundreds of passengers safe as officials began fixing the air traffic control messaging system. Delayed departures of dozens of flights by more than 30 minutes.
“This matter is being addressed on priority with close coordination between ATC, DIAL and other stakeholders,” Delhi airport operator DIAL said in a post on X.
Read also | Airlines are warning of delays and longer waiting times as Delhi airport faces a technical glitch
Why are flights delayed at Delhi airport today?
In a statement, the Airports Authority of India (AAI) said flight operations at the Delhi airport were “being delayed due to a technical problem in the automatic message switching system that supports air traffic control data”.
“Drivers are processing flight schedules manually, leading to some delays. Technical teams are working to restore the system as quickly as possible. We appreciate the understanding and cooperation of all passengers and stakeholders,” AAI said.
Why are IndiGo flights delayed today?
IndiGo flights to and from Delhi airport are delayed due to ATC technical glitch. Earlier in the day, IndiGo said flights were delayed on all airlines. “The AMSS issue impacting ATC operations is still being addressed and delays may continue for airlines in #Delhi and several airports in the northern region until the system is fully restored,” it said, urging passengers to check flight schedules and arrive earlier to follow processes.
Is my Air India flight from Delhi airport delayed?
If your Air India flight is scheduled to depart from Delhi airport, chances are that it has been delayed. “A technical issue with the Delhi ATC system is affecting flight operations of all airlines, resulting in delays and longer waiting times at the airport and on board. We regret the inconvenience caused by this unforeseeable disruption, which is beyond our control, and appreciate your patience,” Air India said in a statement.
Read also | What caused the Delhi airport delay? More than 100 flights affected, airlines issue alerts
What about Akasa Air, SpiceJet flight delays at Delhi airport?
Flight operations at Delhi airport are currently affected by a technical issue with the ATC system, SpiceJet said in an alert, adding that its ground crew is assisting affected passengers on priority. Akasa Air also issued a similar advisory, asking passengers to understand that the situation is beyond their control.
Flight Delayed at Delhi Airport – What to do now?
If you have a flight at Delhi airport that is delayed, airlines and authorities recommend that you comply with the ground crew and follow their advice. Passengers are also requested to reach the airport on time and keep checking the flight status on the official websites of IndiGo, Air India, SpiceJet and Akasa Air as well as the websites of international airlines.
When will the flights to Delhi airport start?
“Flight operations at Delhi Airport have been disrupted due to an ongoing technical issue with the Automatic Message Switching System (AMSS) that supports Air Traffic Control’s flight planning process,” Delhi Airport said in a post on X, without giving an update on when operations would begin. However, all concerned authorities are working to resolve the issue on priority and an update is expected soon.
Read also | Delhi airport is hit by a massive technical glitch; more than 100 flights delayed
Is my flight from Delhi airport cancelled?
If you want to know if your flight from Delhi airport has been cancelled, you need to check the airline’s website by entering your PNR and accessing your flight information.
I have a connecting flight from Delhi airport today. what should i do
If your connecting flight is on the same airline, it is likely that your airline has already made alternative arrangements for you on your next stop. If the airline is different, chances are they already know about the technical delay at Delhi airport today and will move you to the next available flight.
Will I get compensation for my flight delay at Delhi airport?
The airlines have not yet released an update on whether affected passengers will receive compensation for the delay. However, as per DGCA rules, passengers are entitled to a full refund or an alternate flight if their flight is delayed by more than two hours.
