A Bajaj customer staged a unique protest against his Chetak scooter outside the company’s showroom in Mapusa, Goa to highlight his frustration over the allegedly “flawed” service provided by the car company. To express his displeasure, he placed the scooter on top of a pick-up truck and hung a slipper garland from the vehicle while two people played music and drummed.
The unconventional display attracted dozens of onlookers who stopped to watch the spectacle, amused by the customer’s creative expression of frustration. The video quickly went viral online after it was shared on April 29, prompting a wave of reactions.
“The owner of the scooter allegedly returned his Bajaj Chetak to the showroom in Mapusa stating that the vehicle was faulty and that he had not received satisfactory service from the company. The owner arrived at the showroom to the accompaniment of live music, attracting considerable attention from onlookers and passers-by. The incident created a public spectacle as many gathered to witness the scene,” the video caption reads.
How social media users reacted:
A video of the protest went viral and sparked a wider conversation about the need to improve customer service. Some viewers were also amused, praising the customer for his creativity and sense of humor.
One user wrote: “So much so that they didn’t even celebrate when the showroom opened.”
Another said: “Today I went to the showroom in Mapusa to buy a Chetak scooter for my girlfriend. I was carrying the entire amount in cash and handed it over to the manager. When I was about to sign the purchase form, he stopped me and said he would count the cash first. It took almost an hour but everything was confirmed.”
Just as I was about to complete the process, I noticed a damaged Chetak scooter outside. I asked the staff about it and their response made me reconsider my decision. I immediately requested a refund and decided not to continue with the purchase.
Honestly, it felt like the right call at the right time. Sometimes taking a step back saves you from making a bigger mistake. I now plan to go for a petrol bike instead.’
A third user said: “Moral of the story: Don’t buy Chetak.”
In a similar incident reported in November 2024, a customer who owned an Ola electric scooter went viral on social media after he was seen hitting the scooter in the middle of the road. It was discovered that the customer had purchased the scooter a month earlier and started having problems soon after. In the video, the company was accused of issuing repair bills from ₹90,000.
“The showroom issued a bill ₹90,000. The customer got angry and smashed the scooter in front of the showroom,” the video was captioned.
