AND Reddit The Indian taxpayer’s contribution became a viral to induce the official tax portal for the E-Pinwanted Indian Government, not for a technical defect, but for what the user described as “absolutely crazy” conditions.
The post, published by FearSStransstation41 on R/India Subreddit, resonated thousands of users who claim to face similar problems as they try to do something like routine and necessary as paying online taxes.
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The user wrote: “Just tried to pay income tax… and t & cs are absolutely crazy”
A user who simply tried to pay his online income tax decided to browse with the platform conditions and was left shocked by what they read.
Here’s what they wrote:
“I paid my direct income tax through the official tax portal of the Indian government and I actually read the conditions of curiosity. What I found is straight dystopic:”
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Continued to emphasize six provisions that caused extensive concern:
- If the payment fails, no money retaining warranty
“If the money is deducted, but the payment fails, hard to get lucky. No guarantee of money, without an immediate solution. You just have to wait and check back later.” If it doesn’t work, contact your bank.
- No compensation, no feedback
“Even if their system is screwed up or charged you twice, it won’t change it. You have to claim it in your ITR and hope it will work,” the user said in their post.
- No data protection warranty
“It does not answer if your personal or financial data are hacked. They literally state that they do not guarantee that your information will not be captured by third parties. Imagine the government’s tax portal,” he read.
- The platform is not responsible if it does not work
“They don’t like the system even working. If it’s buggy or fails during payment, it’s your problem,” the user said.
- Can change conditions at any time, quietly
“They can change these conditions at any time without telling you. So even if they add more draconian rules, you are automatically bound by them when you use the service,” he read the post.
- Legal jurisdiction limited to courts in Delhi
“All legal disputes must go through the courts in Delhi. So if you are in Mumbai, Chennai, Bangalore or anywhere else, prepare for a lawyer in Delhi,” the user wrote.
The Reddit user continued and said, “
Post Reddit ends with a greater question that many reflect across social media:
“It’s like digital India without any digital rights. It is expected that taxpayers are expected to be perfect and convenient, but the system itself does not offer basic consumer protection.
“Isn’t it fair to expect transparency, responsibility and at least a certain level of protection in the use of official services?”
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The reactions flow
The post has triggered online reaction, while users killed the lack of consumers’ rights, data protection and transparency. “I really wonder what is happening in the person’s mind behind these T & CS,” the user said.
“Yes, they state that data on data violation, liability is that the taxpayer is directly disturbing the fundamental right to personal data and data protection laws,” another user wrote.
“They are likely to create these draconian rules, so when it rains hell on someone, they have to” settle “with them,” the third user said.
“This is a lawsuit waiting for it to happen,” he wrote fourth.
“It’s like a rocket science,” the fifth user wrote.
(Tagstotranslate) income tax
