In view of the rise in cyber-attacks and AI-generated threats, Bangalore Metro Rail Corporation Limited (BMRCL) is taking steps to secure its digital and tracking infrastructure. BMRCL recently floated a tender to set up a state-of-the-art Security Operations Center (SOC) at Baiyappanahalli to monitor and protect its IT and CCTV networks.
Officials said the SOC will serve as a central command center that continuously monitors, detects and responds to both cyber and physical security threats. It will integrate BMRCL’s IT systems and CCTV surveillance under one roof, ensuring 24×7 protection throughout the year.
“The objective is to monitor, prevent, evaluate, detect and respond to potential cyber-attacks and system vulnerabilities. The center will maintain round-the-clock surveillance and ensure round-the-clock operation of the entire CCTV network and Network Operations Center (NOC),” a senior BMRCL official told The Hindu.
Multi-level security
According to BMRCL, the SOC will be equipped with AI-driven tools and manned by multi-level security analysts who will work in shifts to ensure constant vigilance. It will provide full visibility of BMRCL’s vast network, which includes 83 metro stations and covers Purple, Green and Yellow lines.
The tender documents highlight the SOC’s key functions, which include cyber threat detection and response, security incident management, IT and CCTV data monitoring and analysis, conducting forensic investigations, vulnerability and malware identification, and real-time threat intelligence integration.
The center will be expandable in the future
“Simply put, the SOC will act as a digital ‘control room’ where experts will use intelligent software to identify suspicious activity, isolate affected systems, and remove malicious programs before they cause damage. The system will use various methods, such as pattern recognition and behavioral analysis, to detect potential threats,” the official explained.
The Baiyappanahalli facility will include core infrastructure such as server racks, power distribution units (PDUs), workstations, LED display panels and specialized software platforms. It will also be designed to allow for future expansion of the center as technology advances.
“This initiative is a significant step towards safeguarding the digital backbone of Namma Metro, which ensures both the safety of passengers and the reliability of the growing technology ecosystem,” the official added.
Published – 23 Oct 2025 21:04 IST
