The India Justice Report (IJR), ‘Consumer Justice Report 2026: Capacity Assessment of Correctional Commissions in India’, released on Thursday, ranked Andhra Pradesh first among 19 large and medium-sized states with a population of over one crore, followed by the five largest states of Madhya Pradesh, Rajasthan, Karnataka and Bengal
The report said there was only a 6% shortfall among presidents in AP District Consumer Disputes Redressal Commissions and 3% shortfall among members, the least in the cluster (2025).
The state’s Consumer Dispute Resolution Commission reported the smallest share (4.75%) of cases pending for more than three years (2022-2024), and the state resolved nearly 93% of all its cases between 2020 and 2024.
Nearly 19,000 cases were filed with the AP SCDRC, of which 9,839 or 52% were “first appeals”, a legal remedy available to a party dissatisfied with a decision made by the District Commission, and only 1,245 or 7% were consumer cases filed with original jurisdiction.
One in three cases filed with the SCDRC was an insurance complaint, followed by housing (12%) and banking (11%) complaints. The “others” category, an unspecified category used on the e-jagriti portal, accounted for 3,574 or 20% of the cases filed.
Published – 19 March 2026 20:05 IST
