Maithri, a Kochi-based non-governmental organization (NGO) dedicated to suicide prevention, recently received a distress call from a 26-year-old woman who was reportedly on the verge of ending her life.
At the brink, she is said to have turned to the AI-powered app as a last resort to find someone to listen to her grief. She was initially directed to a portal with a pre-loaded news service. When she insisted on interacting with the human interface, the chatbot on the portal gave her the phone number of Maithri, who has been in the field for the past three decades. After talking to a volunteer from Maithri, she finally sought the help of a psychologist.
Published – 25 Apr 2026 19:58 IST
