In the middle of severe rainfall, unprecedented weather and floods in several North Indian countries, Airtel announced special measures to support its customers in Jammú & Kashmir, Ladakh and Himachal Pradesh whose telecommunications services were influenced.
Airtel called the situation “demanding times” and said it was introducing special measures for its customers throughout the region.
“Eastern rains and extreme weather have seriously disrupted telecommunications services across Jammu, Kashmir, Ladakh and Himachal Pradesh. In these difficult times, it is more important to conjunction than ever,” Airtel spokesman said.
“Airtel introduces special measures to support our customers,” the spokesman added.
Airtel’s 3 measures for J&K, Ladakh, Himachal
Airtel announced three main steps for its prepaid, flat and broadband customers.
• Prepaid customers whose plans will expire this week will receive a 3 -day extension with unlimited calls and 1 GB of data a day, even if they cannot recharge.
• Customers for flat and broadband and broadband customers will receive a three -day proof of delay for account payments to ensure continuous services.
• In Jammu, Kashmir and Himachal Pradesh, so that customers can remain in conjunction through other available networks, can remain connected through other available networks.
“Our teams are tirelessly working on Earth to restore services first. Airtel stands with people of these regions and is determined to maintain them,” the company said.
Telecommunications services renewed in J&K
Telephone and internet services in Jammu and Kashmir were restored in all networks 24 hours after heavy rain and floods caused damage to optical fibers, leading to extensive outages in telecommunications services, the officials said.
“Telephone and Internet services, including mobile internet, fiber and fixed Internet, have been restored,” they said, adding that users now have access to 5G services across networks.
The recovery came after the optical fiber was re -connected in the Jammu area.
Jammu and Kashmir experienced on Tuesday’s network outages of all service providers, including Airtel, Jio, Idea Vodafone and others, after torrential rain, he created confusion in most places, especially in the Jammu region.
Technical teams were included in work immediately after reporting damage to the fiber in several places in the middle of heavy rainfall and floods in the Jammu region, which affected, which affected
(Tagstotranslate) Jammu and Kashmir (T) Network outages (T) Airtel
