Air India said on Wednesday that some flights may be delayed due to a third-party network outage, even though a problem affecting its check-in systems has been resolved.
“A network issue with a third-party connection affected the check-in systems at some airports, delaying the departures of some airlines, including Air India. The system has since been restored,” the airline said in a post on X.
However, Air India said some of its flights may still face delays for some time as operations gradually return to normal. The airline also advised passengers to check their flight status before travelling.
“Passengers flying with us today can check their flight status before heading to the airport to allow more time for their journey,” the airline added.
How to check Air India flight status?
— Visit Air India website link
— Add flight number and date
— Add PNR number and date
— Select route details and add date
The airline’s check-in systems were down at Delhi and some other airports.
At the Delhi airport, check-in systems at terminals T2 and T3 were down for about 70 minutes, from 3:40 pm to 4:50 pm, sources told PTI.
Earlier in the day, Air India airlifted 245 people including 17 crew members stranded in the Mongolian capital of Ulaanbaatar to Delhi on Wednesday morning.
Passengers were stranded in the Mongolian capital after their San Francisco-Delhi flight was diverted due to a technical problem.
“A relief flight carrying passengers and crew of AI174, who were stranded in Ulaanbaatar, Mongolia after a precautionary diversion, landed in Delhi this morning,” the airline said in a statement on Wednesday.
Air India Terminal Change
Last month, Air India announced a terminal shift for several of its domestic operations at Delhi’s IGI Airport from October 26.
The airline said that 60 of Air India’s 180 daily domestic flights from Delhi will operate from the upgraded Terminal 2. These flights have flight numbers starting with “AI1XXX”.
Singapore Airlines will provide expertise to Air India
In the middle Air India is looking for more than ₹10,000 crore from its owners, Singapore Airlines said that as a significant minority shareholder, Air India would provide its expertise and support where required.
“As a significant minority shareholder in Air India, Singapore Airlines (SIA) is working closely with our partner Tata Sons to support Air India’s transformation programme. This includes providing our expertise and support to Air India where required,” a Singapore Airlines spokesperson said in a statement.
