Lost your luggage at Hyderabad Airport? Now you can track lost and found items in real time | Today’s news
Flyers at the Rajiv Gandhi International Airport (RGIA) in Hyderabad will now be able to track the status of lost items at the airport in real time.
According to Aviation Jet, the airport has launched a digital platform that allows passengers to report lost items, track their claims and communicate with the Lost and Found team through a single interface.
Launched on Monday, the platform allows passengers to check the status of their claims in real-time and receive updates during the renewal process.
Kadhir Kadhiravan, Chief Executive Officer (CEO) of GMR Hyderabad International Airport Limited (GHIAL) described it as the airport’s first real-time lost and found tracking and passenger communication platform.
Read also | Adani airport delays transfer of international flight in Mumbai by at least five months
“At Hyderabad Airport, we are committed to redefining the passenger experience through innovation, digital transformation and superior service,” said Aviation Jeta.
He added that the platform will make the enforcement process more transparent and convenient, giving passengers “greater confidence and peace of mind”.
“It reflects our continued focus on using technology to deliver smarter, more efficient, customer-centric airport services,” he added.
How to report a lost item at Hyderabad airport
Passengers can visit the Lost and Found portal at Hyderabad airport and report a missing item. They must fill out a form with their name, email address and contact details.
Read also | Adani airport delays transfer of international flight in Mumbai by at least five months
They must also select the category of the lost item, describe it and provide details of when and where it was lost. Passengers can upload a photo of the item, if available, to help the team identify it.
After submitting the form, passengers will receive a unique reference ID via email. Using this ID, they can track their claim online and check its status.
The DGCA prohibits the use of a particular power bank on flights
Meanwhile, aviation watchdog DGCA has banned the use of a particular model of power bank on flights, news agency PTI reported.
The Directorate General of Civil Aviation (DGCA) in a notification dated September 29 has banned the carriage and use of “MOBIKINS MK-PB-04 power bank” following the recent fire incident of the device.
Citing potential security risks, the DGCA said the power bank should not be “carried or transported on board an aircraft, either as passengers’ baggage (including checked and cabin baggage) or as cargo on any flight to, from or within India”.
There have been several incidents of power bank fires in flight.
On October 11, a passenger’s power bank caught fire in the overhead compartment of a Chennai-bound IndiGo flight. After the incident, the flight was diverted to Hyderabad airport where it landed safely.
