KFC customer claims insects in fried chicken, reports IAS Tukaram Mundhe; the restaurant apologizes | Today’s news
A man on Saturday claimed to have found an insect inside an order of fried chicken from a KFC outlet at Gaur City Mall in Uttar Pradesh’s Greater Noida West. In a separate post, the user tagged IAS Commissioner Tukaram Mundhe of the Food and Drug Administration (FDA) in Maharashtra and asked the senior official to look into the matter.
Following a post on X, this prompted the restaurant to apologize and request details of his order so they could investigate the complaint.
A social media user posted videos of alleged insects in chicken, tagged KFC India and described the incident as “Horrible”. He said the order was placed at around 2.30pm at the store and described the incident as unacceptable.
In a subsequent post, he also shared the details of the order and stated that the order number was 6353.
“Terrible @KFC_India…just got insects in your fried chicken.. seriously unacceptable at all.. location – gaur City mall, Greater Noida West, Uttar Pradesh. Time: 2.30pm, 5th September 3026,” the post read.
Responding to the complaint, KFC India apologized for the experience and asked the user to share the order ID so that their team can contact them and resolve the issue.
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“Hello, sorry for the disappointment. Please enter your order ID so our team can contact you to resolve your issue,” the X read.
The post, along with the videos, has garnered more than 82,000 views on X at the time of writing.
(LiveMint could not independently verify the authenticity of the claim)
Mundhe issues a standing order to curb food adulteration during festivals across India
Meanwhile, Mundhe said on Thursday that a comprehensive standing order has been issued to deal with food adulteration during religious and cultural festivals across India.
The Order establishes a standardized, year-round enforcement mechanism covering different regions and festivals, eliminating the need for separate directions for individual celebrations.
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“There are many upcoming festivals in India. This may also increase adulteration during this period. This has an impact on customers. Under the Food Safety Standards Authority Act, we can impose special restrictions on items that are high-risk foods. There will be a standing order for all festivals for the year. After that, there will be no need to issue a separate order,” ANI quoted Munde as saying.
He said demand for several food products usually spikes during festival periods, increasing the possibility of adulterated or unsafe items entering the market.
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“The demand for food items like sweets, paneer, ghee, dry fruits, mutton and chicken is increasing manifold. As a result, adulterated or unsafe products are more likely. It is against this backdrop that the complete calendar for the year has been prepared,” he added.
Mundhe said the enforcement measures would be classified according to the level of food safety risk associated with different festivals.
Ganeshotsav, Navratri, Diwali, Eid, Christmas and New Year will fall under the first category. Makar Sankranti, Mahashivratri, Holi, Gudhipadwa, Ashadhi and Kartik Wari, Shravan month, Janmashtami, Kojagiri Poornima and Guru Nanak Jayanti are placed in the second category.
He said the monitoring will take place in four phases.
