A Delhi-bound Air India flight from John F Kennedy International Airport in New York was diverted to Ireland’s Shannon Airport on Sunday due to a suspected technical problem.
Flight AI102 flew from John F. Kennedy International Airport in New York to Indira Gandhi International Airport in New Delhi on March 15.
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“Flight AI102 operating on March 15 from New York (JFK) to Delhi made a precautionary diversion to Shannon, Ireland following a suspected technical problem,” the spokeswoman said.
“Flight AI1102 landed safely at Shannon Airport at 4:30 am local time,” an Air India spokesperson was quoted as saying by news agency ANI.
“All passengers and crew on board are reported to be safe,” the spokeswoman said.
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The airline said the aircraft is currently undergoing detailed technical checks in accordance with established safety protocols.
“The aircraft is currently undergoing detailed technical checks as per established safety protocols,” a spokesperson told ANI.
They said: “While such precautions are dictated by our uncompromising commitment to safety, we regret the inconvenience and disruption caused to our guests.”
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“We are working closely with Shannon Airport authorities and local agencies to provide all necessary support to our guests and crew, whose safety remains our highest priority,” a spokesperson said.
“We will share further updates as they become available,” they added.
March 16: Air India Group to operate 48 flights to and from West Asia
Air India and Air India Express will jointly operate 48 scheduled and non-scheduled flights to and from the West Asia region on March 16.
Meanwhile, Air India and Air India Express will jointly operate 48 scheduled and non-scheduled flights to and from the West Asia region on March 16, the airline said.
According to a press release, both carriers will resume their scheduled flights to Jeddah and Muscat on March 16, including a total of 10 flights between India and Jeddah.
Air India will operate one return flight each from Delhi and Mumbai, while Air India Express will operate one flight each from Bengaluru, Kozhikode and Mangalore.
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In addition, Air India Express will operate 12 scheduled flights to and from Muscat, one each from Delhi, Kannur, Mumbai and Thiruvananthapuram and two from Kochi.
Apart from scheduled services, Air India and Air India Express will also operate a total of 26 non-scheduled flights to and from the United Arab Emirates (UAE) and Saudi Arabia, subject to slot availability and other prevailing conditions at the departure stations at the time.
These flights are operated with the required permissions from the relevant Indian and local regulatory authorities.
All Air India flights to and from North America, Europe, Australia and other regions continue to operate as per schedule.
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“Guests booked on any of the routes where regular Air India group services are temporarily suspended can conveniently rebook to a future date without additional charges or opt for a full refund,” the release said.
Air India guests are advised to submit their rebooking or cancellation requests on the airline’s website. Air India Express guests who have booked travel from any station in the UAE can conveniently rebook their flights at no additional charge on other commercial Air India Express flights operating from any station in the UAE to any destination in India.
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“Air India and Air India Express are proactively reaching out to affected guests using their mobile numbers registered with the airline to provide rebooking options. Guests are requested to ensure their current and active mobile numbers are updated with the airline to receive these important notifications,” the release said.
The Air India Group is exploring every opportunity to operate additional ad-hoc flights to and from destinations in West Asia.
